How it works
How the services work
The advisers at Information, Advice and Support Services are friendly and will always do their best to help.
There are lots of different ways to talk to them.
Here's how it works, step by step...
1. Get in touch
If you call up someone will talk to you about your problem. If everyone is busy they will call you back or reply to your email as soon as possible.
2. Get the info
Advisers will listen to your questions and try to offer useful advice and information. The staff at the service know a lot about:
- Your rights to support
- What the law is
- What to do if you have problems getting the support you need
Depending on what you need, the adviser might offer:
- More help by email
- More help over the phone
- Meet with you face to face
You can tell the adviser what would be best for you. If you are not sure about anything, just find and ask your local service.